A new Homepage for Oracle Cloud Console
Delivering a user centered replacement for an outdated experience
Discovery
What was wrong with the old homepage?
The homepage no longer matched user needs. Tutorials and feature guides saw little engagement, leaving experienced users underserved.
What once supported onboarding had become noise. It was clear that the console needed a homepage designed for day-to-day workflows.
The old home page
Research Findings
Through interviews and analytics, we discovered the homepage felt static and disconnected from user goals. It didn't reflect why they came to the console or help them take the next step.
Users often described it as "background noise" and bypassed it with shortcuts and bookmarks to reach the areas they actually needed.
Key Insight
The homepage had to evolve from a passive landing page into a dynamic starting point that met users where they were and guided them forward.
Initial Concept
With my direction we quickly prototyped our first ideas, focusing on:
- A summary of the most visited areas of the console
- A modular framework for flexible content
- Visualizations of key data
- Options to reorder or hide content
Gaining Support
I shared our research and prototype with senior leadership. The vision sparked excitement and secured approval to form a dedicated team to refine and develop the ideas further.
What we presented to SLT
Making it real
User Journeys
I ran workshops with SMEs to map the most common user journeys, uncovering opportunities to make homepage widgets more relevant and actionable.
I then worked closely with service teams to understand what data could be reliably surfaced via APIs, ensuring the homepage aligned with both user needs and technical feasibility.
Refine
We iterated on each widget to develop reusable patterns that aligned with the console design system.
Test
User testing confirmed the homepage was a clear improvement. Modern, clean, and visually appealing with users prioritizing the ability to reorder and hide widgets.
Build and Launch
What was delivered
This was the first project launch of the console redesign project as a whole and as such we delivered extremely detailed and clear handoff documents to help support a smooth delivery.
To ensure a smooth release, we worked closely with Engineering, Product, and Leadership teams to align on delivery.
What went out the door
Promotion and feedback
Post launch
We had great promotions from the company and leadership as this was the first of a larger redesign project for the whole console.
Customer Feedback
"Excellent new page design, dynamic and interactive. Congratulations! You have done an amazing job! Thanks!"
"Finally a well designed and modern UI. Great work."
"Love the new homepage design, all I need now is Dark Mode option."
The Big Boss was happy
Connect
Open to design leadership roles, manager through director level. Based in the UK, open to remote.